The main objective of our tenancy support service is to provide a high quality housing service which ensures that if you encounter any tenancy related problems we can support you to overcome these and continue to be a tenant with ARK.
How can we help you?
We can support you by:
Before you contact us, have a look at the Tenants' Handbook (PDF, 5MB, opens in new window) and see if you can get the answer from this. It aims to be an easy-to-read guide to the main services we provide.
Contact The Housing Team
A member of the Housing team is available to be contacted on 0131 478 8146 during the following times.
Monday to Thursday: 9.00 am to 5.00 pm
Friday: 9.00 am to 4.30 pm
However if you are unable to contact us, you can e-mail us on firstname.lastname@example.org and some one will get back to you as soon as they can.
If you have a specific query for your own Housing Services Officer, you can contact them directly on the telephone number or e-mail address which can be found here.