• Home
  • Latest News
  • We want to hear from our customers! Have your say and help improve our services…

23/10/2020

We want to hear from our customers! Have your say and help improve our services…

 

Ark is currently carrying out two surveys to gather feedback from our customers on the services we provide:

  • The first survey is about our Housing and Maintenance services. If you are an Ark tenant, you should have received an SMS, email or letter from M·E·L Research. They are carrying out a survey of tenants on our behalf to find out what you think about the housing and maintenance services you receive.
  • The second survey is about our Care and Support service. If you get support from Ark, or know someone who does because you are a family member or a professional, you should have received an email or a letter with a short questionnaire.

 

This is your chance to say what you think we’re getting right and where we need to get better.

 

Both surveys take around 10 minutes to complete.

We will ensure that your views are respected, and that any suggestions you make are taken into account.

We will produce a final Report on the responses collected which will be shared on our website and social media pages:

www.facebook.com/ArkPeopleHousingCare

www.twitter.com/Ark_PHC

 

We at Ark are very keen to hear what you think about our services, and we very much hope that you will take the time to respond.

 

 

Want to see the results of past surveys? Check our Feedback Received page. 

 

 

[Photo by Volodymyr Hryshchenko on Unsplash]

Category: Shaping the Future

Return to latest news